Privacy Policy

1. Who We Are

ComplyRx provides automated literature analysis tools to assist professionals in verifying promotional claims and reviewing scientific evidence.

ComplyRx is the data controller for all personal information collected through the Service.

Contact email: support@complyrx.io
Jurisdiction: Global (operating under UK and EU GDPR standards)

2. Information We Collect

We collect the following types of information when you interact with ComplyRx:

3. How We Use Your Information

We process collected data to:

• Create and maintain your user account
• Provide and improve our claim verification and literature analysis tools
• Communicate important updates, account information, or support responses
• Secure the Service and prevent misuse
• Analyse anonymised usage patterns to enhance performance and reliability
• Comply with legal obligations

We do not sell or share personal data for advertising or marketing purposes.

4. Data Retention

• Uploaded content and analysis results are retained for 90 days unless deleted earlier by the user.
• Account data (such as name and email) is retained until the user deletes their account or requests removal.
• Basic usage logs may be stored for longer periods for security, audit, or compliance purposes.

5. Data Storage and Security

ComplyRx uses reputable cloud infrastructure providers including Vercel and Supabase to host and store data securely.

Our automation workflows are managed using n8n, which processes data only as necessary to fulfil analysis requests.

Data is encrypted in transit and access is restricted to authorised personnel only.

6. International Data Transfers

As we operate globally, your information may be transferred to and processed in countries outside your region.

We take reasonable steps to ensure that all transfers comply with applicable data protection laws and that adequate safeguards (such as encryption and contractual protections) are in place.

7. Your Rights

Under applicable data protection laws (including the UK and EU GDPR), you have the following rights:

• Access: Request a copy of your personal data
• Correction: Request updates or corrections to your data
• Deletion: Request deletion of your account or uploaded content
• Restriction: Limit how we process your data
• Portability: Receive your data in a structured, machine-readable format
• Objection: Withdraw consent or object to certain processing activities

To exercise these rights, contact us at support@complyrx.io.

8. Third-Party Services

ComplyRx uses selected third-party services for hosting, data management, and analytics.

These include:

• Vercel – website hosting and infrastructure
• Supabase – user data storage and authentication
• n8n – workflow automation and processing
• Stripe – payment processing (where applicable)

Each third party processes data according to its own privacy policy and is contractually bound to maintain confidentiality and security standards.

9. Cookies and Analytics

ComplyRx uses cookies to enable secure sessions and improve performance.

We also collect anonymised analytics data to understand usage patterns and improve user experience.

You can adjust your browser settings to refuse cookies, though some features of the Service may not function correctly.

10. Data Protection and Confidentiality

ComplyRx treats all uploaded claims, promotional materials, and text as confidential.

Uploaded data is used solely to perform analyses and is not shared with other users or third parties, except as required by law.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect operational or legal changes.

Updates will be posted on this page with a revised "Last updated" date.

Continued use of the Service after any update constitutes acceptance of the new policy.

12. Contact

For privacy-related inquiries or data requests, please contact:
Email: support@complyrx.io